Refund Policy

We at wanderSureCoverage strive to provide excellent service to our customers. However, we understand that circumstances may arise where you need to cancel your insurance coverage or request a refund. Please read the following refund policy carefully to understand how refunds are processed.

1. Refund Eligibility

• Cancellation within Cooling-off Period: Customers are eligible for a full refund if they cancel their insurance coverage within the cooling-off period, typically within 14 days of purchase. The cooling-off period may vary depending on the type of coverage and jurisdiction.
• Cancellation Due to Trip Cancellation/Interruption: If your trip is canceled or interrupted due to unforeseen circumstances covered under our policy, you may be eligible for a refund. Please provide documentation to support your claim.
• Policy Not Used: If you have not used your insurance coverage and wish to cancel it before the trip start date, you may be eligible for a refund. Terms and conditions apply.

2. Refund Process

To request a refund, please contact our customer support team at [insert contact details]. Provide your policy details and reason for cancellation. Our team will guide you through the refund process and may require additional information or documentation to process your request.

3. Refund Timeline

Once your refund request is approved, we will process the refund within [insert number] business days. Please note that the refund timeline may vary depending on your payment method and financial institution.

4. Non-Refundable Items

Certain fees or charges may be non-refundable, such as administrative fees or charges for services already rendered. These non-refundable items will be clearly communicated to you before purchasing the insurance coverage.